CUCM Softkey Configuration

From CUCM System Guide 10.0(1), Chapter Cisco Unified IP Phones. (Ref: http://goo.gl/GhP14P)

Table 36-8 lists the call states.

Call State	Description
Connected	Displays when call is connected
Connected Conference	Consultation call for conference in connected call state
Connected Transfer	Consultation call for transfer in connected call state
Digits After First	Off-hook call state after user enters the first digit
Off Hook	Dial tone presented to phone
Off Hook With Feature	Off-hook call state for transfer or conference consultation call
On Hold	Call on hold
On Hook	No call exists for that phone.
Remote In Use	Another device that shares the same line uses call.
Ring In	Call received and ringing
Ring Out	Call initiated and the destination ringing

Table 8 Programmable Line Keys for Cisco Unified IP Phones

Feature	Phone Model 7971, 7970, 7961, 7941, 7914, 7915, 7916	Phone Model 7931 (SCCP only)
Redial	Yes	No, uses existing line button
Hold	Yes	No, uses existing line button
Transfer	Yes	No, uses existing line button
Privacy	Yes	Yes
Forward All	Yes	Yes
Meet Me	Yes	Yes
Conference	Yes	Yes
Park	Yes	Yes
Pickup	Yes	Yes
Group Call Pickup	Yes	Yes
Malicious Caller ID (MCID)	Yes	Yes
Conf List	Yes	Yes
Remove Last Participant	Yes	Yes
QRT	Yes	Yes
Call Back	Yes	Yes
Other Call Pickup	Yes	Yes
Video Mode	Yes	Yes
New Call	Yes	Yes
End Call	Yes	Yes
HLog (Hunt Group)	Yes	Yes
Mobility	Yes	Yes
Settings	No, uses existing button	Yes
Information	No, uses existing button	No
Services	No, uses existing button	Yes
Messages	No, uses existing button	Yes
Directories	No, uses existing button	Yes
AppMenu	No, uses existing button	Yes
Headset	No, uses existing button	Yes